What to Do Immediately After an Accident with a Delivery Driver

 Posted on December 09, 2025 in Delivery Driver Accidents

Millions upon millions of packages are delivered each day in America. The United States Postal Service processes and delivers nearly 24 million packages a day on its own. Unfortunately, crashes with delivery drivers have become very common as online shopping and food delivery services grow.

Whether you were hit by an Amazon van, a FedEx truck, a DoorDash driver, or another delivery vehicle in 2026, the moments after the crash are critical. The steps you take right after the accident can significantly affect your ability to recover compensation. 

Large corporations have big legal teams and insurance adjusters working to reduce what they pay. Our Dallas, TX delivery driver accident lawyer can help you know what to do immediately after your car accident.

Should You Call 911 After a Crash with a Delivery Driver?

Always call 911 after a crash with a delivery driver, even if the accident seems minor. Police will document the scene and create an official accident report, which you will need later. Tell the responding officers exactly what happened and point out any injuries, even if they seem small.

In addition, Texas law requires drivers to report accidents that cause injury, death, or property damage worth over $1,000. This covers most collisions with delivery vehicles in Dallas and throughout Texas.

Emergency medical responders should also evaluate you at the scene. Some injuries like whiplash, concussions, or internal injuries may not cause immediate pain but can worsen over hours or days. Getting medical attention right away creates a record linking your injuries directly to the accident.

What Information Do You Need from the Scene of a Car Crash?

Gather as much information as possible while you are still at the accident scene, including: 

• The delivery driver's name, phone number, driver's license number, and insurance information

• Which company they work for and whether they were making a delivery at the time of the crash

• Photos of all vehicles involved from multiple angles

• Photos of the accident, including skid marks, traffic signals, and road conditions

• Any delivery packages or company logos visible on the vehicle

• Witness names and contact information

• Security camera footage from nearby businesses or homes

Should You Talk to an Insurance Adjuster After a Crash with a Delivery Van?

Be extremely careful when dealing with insurance adjusters from large delivery companies. These adjusters work for corporations like Amazon, FedEx, UPS, or third-party delivery services. Their goal is to minimize how much the company has to pay after a crash. 

Adjusters may contact you quickly after the accident, sometimes within hours. They want to get a recorded statement or persuade you to accept a fast settlement before you understand the full extent of your injuries.

Do not give a recorded statement to any insurance company without first speaking to an attorney. Do not accept any settlement offer immediately after the accident. Anything you say to an insurance adjuster can be used to reduce or deny your claim.

How Long Do You Have to File a Claim in Texas?

Texas law gives you two years to file a personal injury lawsuit under Texas Civil Practice and Remedies Code Section 16.003. However, you should not wait that long. Evidence disappears, witnesses become harder to locate, and memories fade. 

Additionally, many delivery companies have internal reporting requirements that create pressure to resolve claims quickly. Starting the claims process early will make your position stronger as you negotiate a settlement.

Contact a Dallas Delivery Driver Accident Attorney

If you were injured in an accident with a delivery driver in Texas, contact Delivery Driver Accident Attorney, Operated by the Law Office of Jerry D. Andrews, P.C. today. Our Dallas delivery driver accident lawyer focuses on these types of cases and has extensive experience helping people negotiate against large insurance companies.

Call 469-461-4870 for a free consultation to discuss your accident and learn about your legal options.